Your customers get answers. Your team gets sleep.
Buoy is an AI agent that resolves support tickets, processes returns, and answers product questions for e-commerce stores. Autonomously. Around the clock.
Support costs are eating your margins alive.
Small e-commerce stores spend $2K to $8K per month on support agents. They answer the same questions about shipping, returns, and order status hundreds of times. Customers wait hours. Agents burn out. And the cycle repeats every single day.
Not a chatbot. An employee.
Buoy doesn't suggest responses. It resolves tickets. End to end. No human in the loop unless you want one.
Instant resolution
Answers product questions, checks order status, updates shipping info. Pulls from your store data in real time, not a static FAQ.
Handles returns & exchanges
Processes return requests, initiates refunds, and suggests exchanges based on your store policies. Customers never wait for a human.
Learns your brand voice
Trains on your past conversations, product catalog, and policies. Speaks like your best support rep, not a generic AI.
Live in minutes, not months.
Connect your store
Plug in Shopify, WooCommerce, or any e-commerce platform. Buoy syncs your products, orders, and policies automatically.
Set your rules
Define return windows, escalation triggers, and tone of voice. Takes five minutes. Buoy handles the rest.
Let it work
Buoy starts resolving tickets immediately. You get a daily report of what it handled, what it escalated, and what it learned.
The best support experience is the one your customer never has to wait for.
Buoy is building the future where every online store, no matter the size, delivers instant, intelligent customer support. No hiring. No training. No burnout.